Frequently Asked Questions (FAQ)

1. What is DuCryptoATM?
DuCryptoATM is a local platform that helps users buy and sell cryptocurrency in a simple, transparent, and secure way. We specialize in face-to-face transactions for added convenience and trust.

2. How does the process work?
You can contact us via phone or email to schedule your transaction. Our team will guide you through the steps, confirm details, and arrange a convenient meeting location.

3. Do I need to create an online account?
No complicated account setup is required. We keep the process straightforward so you can complete your exchange quickly and easily.

4. What cryptocurrencies do you support?
We primarily support popular digital currencies such as Bitcoin, Ethereum, and other major crypto assets. You can contact us to confirm availability before your transaction.

5. Is there any verification required?
Our process is simple and may require only minimal information to ensure a smooth and safe exchange — without lengthy registration steps.

6. Are there any hidden charges?
No, we maintain a transparent fee structure. All details are shared with you before completing the transaction.

7. How long does a transaction take?
Most transactions are completed within minutes once all details are confirmed, depending on network conditions and meeting arrangements.

8. Is DuCryptoATM available 24/7?
Yes, our team is available 24×7 to help you buy or sell cryptocurrency at your convenience.

9. Where are you located?
We are based in Dubai, United Arab Emirates, and operate locally to ensure reliable and convenient service.

10. Is trading cryptocurrency safe?
Cryptocurrency transactions carry market risks and may fluctuate in value. We recommend trading responsibly and ensuring compliance with your local regulations.